What we collect
If you use the form: nickname, contact details, language, country/region, topic, and optional message. We do not seek ID documents, full medical records, or payment data by default.
How we use it
The information you submit is used only for the medical team to respond to your inquiry and carry out necessary communication. If a message includes health details, we process them only to respond to that inquiry with your explicit consent.
Protection
All inquiry information is kept strictly confidential and is never used for commercial promotion or disclosed to third parties.
Your rights
To access, correct, or delete the information you submitted, contact us via WeChat +86 13472806893 or email 641568325@qq.com.